Shipping policy

At Jade Lure, we are committed to providing a clear and reliable shipping experience for our customers. Please review the shipping information below before placing your order.

Shipping Area

We currently ship orders within the contiguous United States only.

Our shipping service is available to the 48 mainland United States. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, U.S. Virgin Islands, American Samoa, Northern Mariana Islands, other U.S. territories, or military addresses and military bases.

Shipping Fee

A flat shipping fee of $5.99 will be charged for each order at checkout.

Order Processing Time

All orders are processed within 1-3 business days after payment confirmation.

Order processing includes payment verification, order preparation, quality checks, and packaging before shipment.

Please note that orders are not processed or shipped on weekends or U.S. public holidays. Orders placed during weekends or holidays will begin processing on the next business day.

Shipping Time

After your order has been processed and shipped, delivery usually takes approximately 3-7 business days within the contiguous United States.

The estimated total delivery time is approximately 4-10 business days from the date your order is placed.

Order Tracking

Once your order has been shipped, a shipping confirmation email with tracking information will be sent to the email address provided during checkout.

Please allow some time for tracking information to become active after the package has been accepted by the carrier.

Delivery Delays

While we work to process and ship orders within the stated timeframes, delivery dates are estimates and may be affected by factors outside of our control, including carrier delays, severe weather, holidays, incorrect shipping information, or other unexpected circumstances.

Jade Lure is not responsible for delays caused by shipping carriers or circumstances beyond our reasonable control.

Shipping Address

Customers are responsible for providing accurate and complete shipping information at checkout.

If incorrect shipping information is provided, please contact us as soon as possible. We cannot guarantee changes after an order has entered the processing or shipping stage.